Quicklinks
Consultation Hub
Welcome to the Townsville Hospital and Health Service Consultation Hub.
This Hub gives everyone in the Townsville Hospital and Health Service community, including patients, carers, staff, healthcare providers and all community members a platform to have their say about health service planning, design, delivery and evaluation.
Our consultations may target specific groups of people or be open to everyone.
Our open consultations are below; we would love for you to get involved and have your say.
For support with the Consultation Hub, please contact the Stakeholder Engagement Unit on {"ct":"CGXaoBRX3ERa5OyrePiqWZPzT6yIUFjb6fRSifRWIPKb86VeI69NUcNRHf3AHLrU","iv":"52c1747f93a310490ac5e71f60d204fa","s":"b1233e1421f7a7ff"}.
Open consultations
Health Equity Strategy
Closes 30 June
Townsville Hospital and Health Service is developing a Health Equity Plan to improve health outcomes for Aboriginal and Torres Strait Islander people.
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We have conducted an initial round of co-design consultation to co-develop the draft plan with more than 200 people, voicing ideas for change and improvement.
This consultation draft is a summary of the feedback we heard during the initial co-design consultation phase and proposed strategies for actions we are planning to include in the inaugural Health Equity Strategy.
Feedback on this draft is essential to ensure that we heard your views, and our proposed actions are practical and achievable.
Please contact {"ct":"nuqFShaqfORqrR4inCOXZe7cTQAh5xE22kW\/TLJ04EkTrFI+V6JMQ3+GncosBom5HN5fm\/NYIzL+GrX\/incSBg==","iv":"2a5195fa167ae3d2d6c60361cc1e047b","s":"a334c8ebf22bb5d4"} for further information
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Closed consultations
Specialist Outpatient Clinics
Closed 29 March 2022
In this survey, Townsville University Hospital and Kirwan Health Campus required feedback to inform major remodelling of specialist outpatient clinics.
Health Equity Strategy
Closed 14 March 2022
Townsville Hospital and Health Service required community feedback to inform a Health Equity Strategy to improve health outcomes for Aboriginal and Torres Strait Islander people.
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Closing the Gap is not something that can be done by the public health system alone as our first interaction with a patient can often be when they are already unwell.
Therefore, we are seeking input from the wider community about how our hospital and health service can redesign and reshape the way care is provided to Aboriginal and Torres Strait Islander people.
This survey represented a crucial component in the development of the Health Equity Strategy.
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Consumer Survey
Closed 30 September 2021
Good patient outcomes rely on good partnerships between patients, doctors and other health staff. This survey aimed to gather knowledge on your experience, confidence and thoughts on working well with our health staff. How do you make decisions? Are you confident asking questions? Where do you go for advice?
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It is important to know how our patients feel in the health system, how they engage with it, and what they are comfortable in asking when it comes to their own care. This gives us the basis from which we can make decisions to hep our patients feel more empowered in their health care.
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Healthcare services for older people in North Queensland
Closed 25 September 2020
Thank you to all those who participated in the survey to inform the development of the Townsville HHS Older Persons Strategy Healthy ageing in North Queensland – A Strategy for improving healthcare delivery for older persons in Townsville Hospital and Health Service 2020 – 2030.
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Your feedback strongly supported the desire for an environment that supports older persons interacting with their community and for older persons to remain as independent as possible for as long as possible.
You can view the strategy here.
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Contact us
Stakeholder Engagement Unit
Ph: (07) 4433 2122
E: Send Email
Useful Resources
Consumer Advisory Council (CAC)
Aboriginal and Torres Strait Islander Community Advisory Council (ATSICAC)
Townsville Hospital and Health Service Consumer and Community Engagement Strategy 2018 – 2022
Health Happenings
Read the latest issue of Health Happenings, which highlights the best stories from across the HHS.