Visiting Hours and Contacting Patients

Visiting Hours

We’ve made some significant changes to our visiting hours to reduce the potential exposure of staff and patients to respiratory viruses, such as COVID-19 and influenza.

For inpatients, visits are limited to one person per patient per timeslot. Those timeslots are between 10am and 11.30am and 5pm and 7pm. Further restrictions may apply to critical care areas. The restrictions also extend to outpatient appointments where people may only bring one support person.

Many complex processes and procedures happen during healthcare. There may be times when you are asked to leave the area for short periods.

Contacting patients at Townsville University Hospital

Patients at Townsville University Hospital can be contacted by phoning the switchboard on (07) 4433 1111 and asking to be connected to their ward. Each patient has a telephone by their bedside.

Family and friends are encouraged to make direct contact with patients for information.

The phone number for the bedside telephone is: (07) 4433 followed by the ward area and the bed number. Ward areas are:

• Oncology, maternity and children's ward = 70
• Medical ward area = 71
• Surgical ward areas = 72

eg. bed 37 in surgical = (07) 4433 7237