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Community Partner Program
Community Partners are members of the community who have an interest in healthcare, personal experience of, or a background in, healthcare services. Anyone over the age of 16 can be a Community Partner. Our Community Partners are encouraged to share their experiences and help us continue to improve our services as well as help us grow and meet community expectations.
What do Community Partners do?
Attend meetings: by coming to meetings with healthcare staff, Community Partners are offering the important perspective of someone who uses, or whose family uses, our services.
Provide advice: the advice from the people who use our services is invaluable. This is why our Community Partners are so important in helping us develop and deliver the best possible care for our communities.
Share their ideas: we are always looking for new and innovative ways of doing business. Our Community Partners have consistently given us great ideas about how we can do things better.
Ask us questions: it's important that our Community Partners are given the chance to ask questions about the care and services we're delivering. Sometimes the questions from our Community Partners are things we have not thought of.
Consult with us on projects: consultation with our community and consumers is key to us developing and delivering the best possible care. Our Community Partners are critical to the process of healthcare design.
Review our publications: it's important that our patients and consumers understand the information we're giving them. Our Community Partners, through our Health Literacy Group, review every publication our health service produces for readability.
Contribute to health directions and strategy: Community Partners help us design the strategies that guide the delivery of healthcare. Healthcare is safer and better when consumers are involved.
Hear how our Community Partners are making a difference
Our Community Partners have achieved some great outcomes across our health service. Read about the latest achievements below:
- On a wayfinding mission
- Meet our latest community partner
-
Consumers focus on the write stuff in healthcare information
- Thank-you cards a new way to make staff smile
Who can become a community partner?
To become a Community Partner, you must be:
- Over 16 years of age
- Living in the Townsville HHS catchment area
- Prepared to share your ideas
Do I need specific experience?
No. Community Partners are all ages, from all backgrounds and have a wide range of experiences. The most important thing is that our Community Partners have a strong desire to see the best healthcare provided to their communities.
How do I become a Community Partner?
If you would like to become a Community Partner please complete this form and we will get in contact with you.
If you have any further questions, please email {"ct":"Y77GhmRifpCVkPR+jIwoqBGkSfALUJkc1bF7db6bG1RuUNB0zPDrHhbYusTDBsRv","iv":"515c6c4ef8a2ff8edb120fff51c09c68","s":"8b5471f8515d449a"} or call (07) 4433 2122.
Contact us
Stakeholder Engagement Unit
Ph: (07) 4433 2963
E: Send Email
Useful Resources
Townsville Hospital and Health Service Consumer and Community Engagement Strategy 2018 – 2022
Health Happenings
Read the latest issue of Health Happenings, which highlights the best stories from across the HHS.
Hear what our Community Partners have to say about getting involved:
I felt we were at long last being recognised and listened to and no longer a small group on the outside
– Lyn Hinspeter, Community Partner
– Suzie Davies, Community Partner
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The Townsville Hospital and Health Service acknowledges the Traditional Owners of the land on which our health facilities have been built. We pay respects to Elders past, present and emerging; and we value Aboriginal and Torres Strait Islander history, culture and knowledge.