The Townsville Hospital and Health Service manages personal information in line with the National Privacy Principles contained in the Information Privacy Act 2009, which cover the collection, use, disclosure, security, quality, access, correction and openness of personal information.
We collect and manage your personal information as described on this page, unless stated otherwise. 'Personal information' may include your name, address, phone number, email address, age, gender, your employer, and your position title.
Information we may request
We may ask you to provide personal information through this site. We will only do this:
- to meet your needs (e.g. answer a question, provide a service)
- to meet our needs (e.g. demographic analysis)
- if required by law
Use and disclosure of personal information
Your name and address details will not be added to a mailing list, nor will we disclose these details to third parties without your consent unless required by law.
Our privacy principles apply to emails as well.
Email messages may however be monitored by our website support staff for system trouble shooting and maintenance purposes.
- your browser, computer platform and screen resolution
- your traffic patterns through our site, such as:
- the date and time of your visit
- the pages and documents accessed
- the website you visited before ours
- your server address.
We do not identify users or any browser activity outside this website, except in the unlikely event of an investigation, where a law enforcement agency may have a warrant to inspect activity logs.
We use this data to analyse the pages that are visited, to improve your experience and make sure our website is useful. You can read more about how Google uses data. You can choose not to allow Google to collect your information by opting out of Google Analytics or specifically opt out of Google Analytics display advertiser features.
Parts of this site transmit information securely across the internet. However this is not always feasible. We recognise that there may be risks transmitting information across the internet. We will notify you where personal information is not transmitted securely.
Where this site contains links to other Queensland Government agencies’ websites, the privacy or security terms set out there will apply to the material on the websites.
Where this site contains links to non-Queensland Government websites, the Townsville Hospital and Health Service is not responsible for the privacy or security practices or the content of any such websites.
Contact us if you would like to know more about information privacy.