Coming to hospital
What's changed recently:
Queensland has recently introduced a new traffic light system which provides information on the current COVID-19 threat, includes guidance on how to reduce the risk of catching and spreading COVID-19 and when people should wear masks.
Visitors to our hospitals do not need to be vaccinated against COVID-19 or check-in on arrival. From October 31 2022 community members are asked to follow Queensland Health's traffic light guidelines about if they should to wear a mask when visiting a Townsville Hospital and Health Service facility. Please wear a mask if requested by staff.
Some visitor restrictions still apply. You should not attend a healthcare facility, including aged care homes, as a visitor if you are unwell or have any COVID-19 symptoms.
Whether you’re an emergency patient, visiting us for an appointment, staying overnight or having a baby, you will need to know what to expect, what to bring and where you can get further information.
In an emergency you should always call 000.
For non-urgent health advice call 13 HEALTH (13 43 25 84)