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Parklands Aged Care
IMPORTANT NOTICE
Residential aged care facilities
Please note that residential aged care facilities are working under the latest Aged Care Direction (no. 12), effective from 16 October 2020. Below is a summary of what has changed, click here for the full list of changes.
- Residents can have up to two visitors at any one time. There is no limit on the number of visits allowed in a day or the length of each visit.
- Children under the age of 16 years can visit residential aged care facilities.
- Residents may now leave their residential aged care facility for a range of reasons, including, but not limited to: exercise, attending private family gatherings of up to 30 people (as long as physical distancing can be maintained), receiving or accessing health care, attending a funeral, visit a service provider (e.g. hairdressers, beauty therapists and legal advisors), visiting another residential aged care facility.
- Residents who are part of a family group (e.g. couples or siblings) or close friends can leave the facility together
- Visitors, aged care staff, health workers, students, volunteers and anyone else entering a residential aged care facility will still not be allowed to enter the facility if they have not had the 2020 flu vaccine. There may be some exemptions, as outlined in the Australian Government’s Flu Vaccination Requirements for Aged Care Facilities
Parklands Residential Aged Care Facility is a 70-bed facility located at the Kirwan Community Health Campus providing frail, aged and memory support to older persons in the community. Each resident is accommodated in a single bedroom with a shared bathroom between bedrooms.
Parklands staff strive to provide quality care services in a home-like environment while maintaining the privacy and dignity of all residents. The team aim to create and support an independent lifestyle with freedom of choice. Our residents participate in a busy program of recreational activities and social outings. Family are actively encouraged to be involved in their loved ones’ care.
Parklands also provides Palliative end-of-life care onsite so residents can remain in comfortable and familiar surroundings.
Parklands also provides short-term overnight community respite for people with high-level respite approval.
Who is eligible for services?
Prospective permanent residents need permanent-care approval on aged care assessment.
Is there a cost?
All residents are required to pay a basic daily fee. Other fees and charges such as Refundable Accommodation Deposit (RAD) or other means-tested fees are payable depending on income and asset assessment from Department of Human Services
How are services accessed?
Prospective residents are required to lodge an Application for Permanent Entry form, a copy of their My Support Plan/ACCR, a completed Income and Assets assessment (from Dept of Human Services /Centrelink/DVA) and an EPOA if person has impaired capacity.
All applications are waitlisted and prioritised for admission. Prospective residents can tour the facility on regular scheduled days. Contact facility for further details.
All residents or their relative/carer receive a handbook which contains information about privacy, compliments and complaints processes and services that are provided.
Parking
Free onsite parking is available.
Access to Parklands is either by the laneway from Thuringowa Drive beside Dan Gleeson Gardens or at lights at corner of Thuringowa Drive and Charles street.
Useful Resources
Do you have a concern?
Ageing and aged care
Asset and Income Request Form (PDF, 177KB)
Guardian and adult guardian information
Searching aged care facilities
In an emergency you should always call 000.
For non-urgent health advice call 13 HEALTH (13 43 25 84)
Contact Us
138 Thuringowa Drive Kirwan QLD 4817
Postal Address
Parklands RACF
PO Box 1746
Thuringowa Central
QLD 4817
Ph: (07) 4433 9100
Fax: +61 4433 9101
Email: Send Email
Office Hours
8:00am – 4:00pm
Monday – Friday
Visiting hours
10:00am – 4:00PM
Seven days a week
Outside these hours by appointment only
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The Townsville Hospital and Health Service acknowledges the Traditional Owners of the land on which our health facilities have been built. We pay respects to Elders past, present and emerging; and we value Aboriginal and Torres Strait Islander history, culture and knowledge.