Quicklinks
Parklands Residential Aged Care
COVID-19 restrictions
From October 31, 2022 community members are no longer required to wear a mask when visiting Townsville Hospital and Health Service facilities. In some circumstances you may still be asked to wear one.
You should not attend a healthcare facility, including aged care homes, as a visitor if you are unwell or have any COVID-19 symptoms.
More information about Queensland's traffic light system here.
Parklands Residential Aged Care Facility is a 70-bed facility located at the Kirwan Community Health Campus providing frail, aged and memory support to older persons in the community. Each resident is accommodated in a single bedroom with a shared bathroom between bedrooms.
Parklands staff provide quality care services in a home-like environment while maintaining the privacy and dignity of all residents. The team creates and support an independent lifestyle with freedom of choice. Our residents participate in a busy program of recreational activities and social outings. Family are actively encouraged to be involved in their loved ones’ care.
Parklands also provides palliative end-of-life care onsite so residents can remain in comfortable and familiar surroundings.
The facility also provides short-term overnight community respite for people with high-level respite approval.
Who is eligible for services?
Prospective permanent residents need permanent-care approval on aged care assessment.
Is there a cost?
All residents are required to pay a basic daily fee. Other fees and charges such as Refundable Accommodation Deposit (RAD) or other means-tested fees are payable depending on income and asset assessment from Department of Human Services
How are services accessed?
To apply to become a resident at Parklands you will need to complete pre admission information and lodge this via the My Aged Care Portal.
Pre admission information includes the following documentation:
- Application for Permanent Entry form
- My Support Plan document or Aged Care Client Record (ACCR, formally know as ACAT)
- Income and Assessment Form
- And an Enduring Power of Attorney (EPOA) document if the person has impaired capacity
Parking
Free onsite parking is available.
Access to Parklands is either by the laneway from Thuringowa Drive beside Dan Gleeson Gardens or at lights at corner of Thuringowa Drive and Charles street.
Contact us
Phone: (07) 4433 9100
Fax: +61 4433 9101
In an emergency you should always call 000.
For non-urgent health advice call 13 HEALTH (13 43 25 84)
Postal Address
Parklands RACF
PO Box 1746
Thuringowa Central
QLD 4817
Office Hours
8:00am – 4:00pm
Monday – Friday
Useful resources
Parklands resident handbook
Do you have a concern?
My Aged Care
Ageing and aged care
Guardian and adult guardian information
Searching aged care facilities
Site footer
The Townsville Hospital and Health Service acknowledges the Traditional Owners of the land on which our health facilities have been built. We pay respects to Elders past, present and emerging; and we value Aboriginal and Torres Strait Islander history, culture and knowledge.