Telehealth

Telehealth is a technology that allows patients in rural and remote areas to receive specialist health care, closer to home via videoconferencing, reducing the need for travel.

Your doctor or treating health professional will determine if telehealth is an appropriate and available option for you based on your individual circumstances.

What is a telehealth appointment?

Telehealth appointments are conducted at your local healthcare facility with a local health care professional in attendance. This health care professional will usually outline what you can expect during the consultation and may even take preliminary tests such as blood pressure and heart rate. Your specialist will then be connected to you via videoconference.

What are the benefits of a telehealth appointment?

There are a number of benefits to a telehealth appointment including access to health services locally, reduced travel costs, reduced time away from home and reduced travel burden. The level of care that you receive will be the same high quality that you would receive in person.

How can I arrange to have my appointments via telehealth?

Not all treatments and appointments can be conducted via telehealth. To find out if you can access the telehealth service ask your GP or specialist when booking or confirming your next appointment. Alternatively, you can contact the telehealth support unit.

Telehealth services are delivered via the Telehealth Portal, coordinated by the Telehealth Support Unit, Clinical Excellence Division. This unit partners with a range of stakeholders to continually improve access to safe, quality healthcare using digital technologies, with the vision of embedding telehealth as an accepted and supported enabler of healthcare for all Queenslanders.

Information for clinicians

Contact Us

The Townsville Hospital
100 Angus Smith Drive
Douglas QLD 4814

Telehealth Support Unit
Ph: 1800 066 888
Email: Send Email