Sexual health

Townsville Sexual Health Services offer a confidential, Medicare-funded community service.

If you do not have a Medicare card you can still ring and discuss options with one of our nurses.

We are a self-referral service with appointments preferred. Our reception staff are available during regular clinic hours and generally take a message from yourself to pass on to the triage nurse, who will return your call. All return calls come from a private number.

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Townsville Hospital and Health Service is offering JYNNEOS Monkeypox vaccines for eligible people. Call 4433 9600 to discuss eligibility and make a booking.

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The clinic provides comprehensive sexual and reproductive health services including testing and treatment of:

• All sexually transmissible infections
• HIV including Pre-Exposure Prophylaxis (PrEP) and Post Exposure Prophylaxis (PEP)
• Viral hepatitis
• Contraception including emergency contraception, advice and information on all pregnancy options
• Termination of pregnancy information 
• Sexual assault (when the police aren’t involved)
• Sexuality and sexual function issues (sexual problems, straight, lesbian, gay, bisexual, transgender or uncertain)
• Genital skin conditions
• Needle and Syringe Program (NSP)
• Community-based screening programs for STIs, HIV and viral hepatitis
• Counselling for all sexual health concerns
• Sexual health education and health promotion activities (can be arranged for both health professionals and the public)

The service also provides free condoms, lubricant and supports the needle and syringe program providing new ‘fit kits’ and access to a 24-hour disposal bin.

Queensland residents aged 16 years or older can order a free chlamydia and gonorrhoea urine test online through 13 HEALTH Webtest.

Clinic days/hours

Our North Ward campus in Townsville is our main clinic. Please see below for all clinic locations, days and times.

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North Ward standard clinic hours

Excludes public holidays
Monday to Friday
8am – 4.30pm

We encourage clients to call and make appointments so we can ensure that you are seen by the most appropriate clinician.  Walk-in clients will be triaged by a nurse and may be seen on the day or may have an appointment made for a later date.

Extended clinic hours are available BY APPOINTMENT ONLY:

Monday 4:30pm – 7pm

Tuesday 4:30pm – 6pm

Walk-in clients will not be seen during extended clinic hours on Monday and Tuesday evenings.  We apologise for any inconvenience.

The North Ward clinic is closed on weekends. 

North Ward transgender group

The first and third Monday of each month.
Please note, this is only for Transgender persons – not friends and family.

Clients wanting to join this group must have a face-to-face appointment with the group coordinator prior to first attendance. This can be arranged by calling the clinic on (07) 4433 9600.

Kirwan Community Health Campus

Wednesdays only. Bookings via triage nurse

Phone: (07) 4433 9600

Charters Towers Outreach Clinic

Allied Health Building Charters Towers - Charters Towers Health Service
Thursdays – (alternate), 3pm - 7pm
Appointments and enquiries can be made by calling 0429 488 710 or drop in.

Hughenden and Richmond Outreach Clinics

Three-monthly visits
Appointments and enquiries can be made by calling 0429 488 710 or drop in.

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Useful Resources:

• Queensland Government Sexual Health home page
• List of information about sexually transmitted diseases
• HealthPathways - Townsville- for GPs
• Queensland Positive People (QPP)
• Hepatitis Queensland
• Let Them Know
• Termination of Pregnancy information
• Children by Choice 1800 017 676
• The Women’s Centre (07) 4775 7555

Contact us

Clinic opening hours

North Ward Health Campus - Primary clinic
35 Gregory Street
North Ward Q 4810

Postal address:
PO Box 5224
Townsville MC QLD 4810

Ph: (07) 4433 9600 - ask for Sexual Health
Fax: +61 7 4433 9641
E: Send Email

Kirwan Community Health Campus
Bookings via triage nurse
Ph: (07) 4433 9600

Charters Towers Outreach Clinic – Allied Health Building Charters Towers
Appointments and enquiries can be made by calling 0429 488 710 or drop in.

Hughenden and Richmond Outreach Clinics
Appointments and enquiries can be made by calling 0429 488 710 or drop in.