Residential Aged Care

IMPORTANT NOTICE

Residential Aged Care Direction

Visitors, staff or volunteers at a residential aged care facility should not be anyone who:

• is unwell
• has been diagnosed with COVID-19 or asked to quarantine
• has returned from overseas in the last 14 days (excluding safe travel zone countries)
• is a close contact, unless their quarantine period has ended
• has visited a COVID-19 hotspot in the last 14 days or since the hotspot was declared (whichever is shorter)
• has visited an interstate exposure venue in the last 14 days unless an exemption has been granted for an end of life visit
• has been in an interstate area of concern in the last 14 days or since the identified start date (whichever is shorter), unless you fit into one of the categories of people who are allowed to enter a facility with a negative COVID-19 test
• has been tested for COVID-19 and is waiting for the result (except for tests due to surveillance testing obligations)
• has COVID-19 symptoms of fever (37.5 degrees or more), cough, shortness of breath, sore throat, loss of smell or taste, runny nose, diarrhoea, nausea, vomiting or fatigue
• has not had the 2021 flu vaccine, if it is available to them.

You may enter a residential aged care facility if you do not fit into any of the above categories.

Visitors should:

• wash their hands before entering and leaving the facility
• stay 1.5 metres away from others where possible
• stay in the resident’s room, outside or in a specific area (avoiding communal spaces)
• stay away when unwell
• follow requests from the facility to help keep staff and residents safe.

For full details read the Residential Aged Care Direction.

What’s changing from 1am AEST 9 July 2021

• Contact information of visitors, volunteers and contractors must be collected using the Check In Qld app, unless an exception applies.

Learn more about the Eventide Residential Aged Care Facility and Parklands Residential Aged Care Facility, which make up part of the Townsville Hospital and Health Service.