Residential Aged Care

IMPORTANT NOTICE

What’s changed from 6am AEST 15 April 2021

• There are no restricted Local Government Areas. You can now enter a residential aged care facility if you comply with visitor requirements.

Visitor requirements

Visitors, staff or volunteers at a residential aged care facility should not be anyone who:

• is unwell
• has been diagnosed with COVID-19 or asked to quarantine
• has returned from overseas in the last 14 days (excluding safe travel zone countries)
• has had contact with a person with COVID-19 in the last 14 days
• has visited a COVID-19 hotspot in the last 14 days or since the hotspot was declared (whichever is shorter)
• has been tested for COVID-19 and is waiting for the result (except for tests due to surveillance testing obligations)
• has COVID-19 symptoms of fever (37.5 degrees or more), cough, shortness of breath, sore throat, loss of smell or taste, runny nose, diarrhoea, nausea, vomiting or fatigue
• from 3 May 2021, has not had the 2021 flu vaccine, if it is available to them.

You may enter a residential aged care facility if you do not fit into any of the above categories.

Visitors should:

• wash their hands before entering and leaving the facility
• stay 1.5 metres away from others where possible
• stay in the resident’s room, outside or in a specific area (avoiding communal spaces)
• stay away when unwell
• follow requests from the facility to help keep staff and residents safe.

For more information, you can view the Aged Care Direction here.

Learn more about the Eventide Residential Aged Care Facility and Parklands Residential Aged Care Facility, which make up part of the Townsville Hospital and Health Service.